Order tracking

Where's my order?

Enter your order number and we'll get you a live update, fast. Real people, daily 10 AM – 10 PM.

Track with your order number

Your order number starts with # and is in your order confirmation (e.g. #1234).

Opens WhatsApp with your order details filled in. Just press send.

Check online in your accountLog in with the email or phone you used at checkout to see your order status.

Shipped with Daraz Express (DEX)

Once your parcel is booked with DEX, your tracking details are shared with you. Can't find them? Message us your order number and we'll send them right away.

Call our helpline0312 9213878 · daily 10 AM – 10 PM

How your order travels

  1. Order placedYour order number (e.g. #1234) arrives by email right after checkout.
  2. Confirmed & packedWe check every item before it leaves us.
  3. Shipped with DEXYour parcel is booked with Daraz Express.
  4. DeliveredPay cash on delivery. Issue with your order? Call 0312 9213878.